Reviews of Mark Holder

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Willie M. of Country Club Hills IL Reviews Family Hyundai

by Willie Moore (Country Club Hills, IL) on October 29, 2012
Salesperson: Mark Holder
Department: Sales

Mark was a great salesperson. Very attentive and listened to what I wanted. A very good experience.


Cheryl A. of Markham IL Reviews Family Hyundai

by Cheryl Adams (Markham, IL) on October 27, 2012
Salesperson: Mark Holder
Department: Sales

Mark was real good. I am so happy they got me a nice NEW car! I love my new Elantra and thanks to Family Hyundai and Mark!! Everyone needs to see Mark Holder!


Lance B. of Oak Forest IL Reviews Family Hyundai

by Lance Bertolli (Oak Forest, IL) on September 8, 2012
Salesperson: Mark Holder
Department: Sales

Mark was a pleasure to work with. I felt I got a great deal and he made sure to ask me what I had wanted before hand. I recommend Family to anyone


Assia B. of Chicago IL Reviews Family Hyundai

by Assia Baker (Chicago, IL) on August 25, 2012
Salesperson: Mark Holder
Department: Sales

This salesman was very approachable and friendly. Understood that the customer needs were important and should be met first. Spoke to customer as if they were equal and as important as any person walking inside this dearlship. 


Rodney S. of Lockport IL Reviews Family Hyundai

by Rodney Spurlock (Lockport, IL) on August 6, 2012
Salesperson: Mark Holder
Department: Sales

Family Hyundai was very helpful! From the minute we pulled into the parking lot we were greeted and taken care of immediately. I would gladly recommend friends and family to purchase from them!


Frankfort Hyundai customer rates Mark Holder with five stars

by Todd Troeger (Frankfort, IL) on July 21, 2012
Salesperson: Mark Holder
Department: Sales

Mark was extremely friendly, approachable, knowledgeable, and responsive to what we said we were looking for.  He made the process easy and fast which is great.  Mark is a naturally likable and trustworthy gentleman.

Our reply

Todd,

Thank you for choosing Family Hyundai for your Hyundai Elantra purchase. We are happy to hear that you had a great experience and we look forward to seeing you again! 


John Koutselas - GM


Orland Hills Hyundai customer gives five star review of Mark at Family Hyundai

by Brian D. (Orland Hills, IL) on May 27, 2012
Salesperson: Mark Holder
Department: Sales

Family Hyundai is a pleasure to deal with !

I have bought numerous new cars over the years and while shopping for a new Sonata for my daughter and son-in-law, I thought this would be easy considering I just negotiated the deal for a new 2013 sonata in Florida for my father from Red Hoagland Hyundai in Winter Haven Florida and it was pain free.

That wasn't the case in Illinois, I will try to keep this review short but must warn other would be buyers about one dealer. I had the worst experience with Grossinger Hyundai in Chicago.

After visiting a few other dealers, we ended up at Family Hyundai, and it was a totally different environment. NO PRESSURE, NO TRICKS AND NO BS.

Anyone who has bought new cars knows some of the ways dealers make additional money, add ons, extended warranties, hiking up the APR, etc. I can attest that there is none of this there. Once we made our deal (which literally took 15-20 minutes), we were out the door in about an hour. 

Mark was our salesman and was very knowledgeable and courteous. I also want to commend John and Stan as well as everyone else we dealt with upon our visit for treating us like customers, No, they actually treated us like Family !

If you are in the market for a new Hyundai, save a lot of time and headaches and go to Family Hyundai first, you will see for yourself that they are a straight up NO BS dealer!

 

Our reply

Brian,

Thank you very much for choosing Family Hyundai and for the excellent review of Mark. We appreciate that you gave us the opportunity to correct the negative experience you had with another dealer and are very happy to hear about your outstanding experience. Congratulations on your new car and we look forward to seeing you again in the future. 

John Koutselas - GM

Orland Hills Hyundai


Michael J. of Chicago IL Reviews Family Hyundai

by Michael Jordan (Chicago, IL) on February 21, 2012
Salesperson: Mark Holder
Department: Service

Great experience!


Park Forest Hyundai customer says I would recommend Family Hyundai in a heartbeat

by brian Stafford (Park Forest, IL) on April 26, 2011
Salesperson: Mark Holder
Department: Sales

Very good service here. I enjoyed my time while I was there. I would recommend people to come to Family Hyundai because it's the best place to buy or lease a new Hyundai.

Our reply

Brian,

 We appreciate your business and look forward to seeing you soon for your next Hyundai purchase.

 John Koutselas- GM

Park Forest HyundaiJohn Koutselas


Family buys their 4th Hyundai from Family Hyundai Tinley Park

by Ann Jackson (Tinley Park, IL) on April 25, 2011
Salesperson: Mark Holder
Department: Sales

We are very satisfied with Family Hyundai. This is our 4th Hyundai from Family Hyundai and will continue to do business with them. Thank you for all of your help.

Our reply

Ann,

 Thank you for being a loyal Family Hyundai customer and are proud to be your Tinley Park Hyundai Dealer.

 John Koutselas-GM


Oak Lawn Hyundai buyer is now a very happy Hyundai customer thanks to Family Hyundai

by renee sandoval (Oak Lawn, IL) on April 22, 2011
Salesperson: Mark Holder
Department: Sales

I am now a very happy Hyundai customer thanks to Family Hyundai. Watsed my time at three local dealers, Chevy, Hyundai, and Volkswagen. They all lied and haggled and tried to raise the price of the car in the finance man's office. Stay away. Family Hyundai was the complete opposite, honest and they have integrity. I will recommend them to family and friends. Thanks Family Hyundai!

Our reply

Renee,

 Thank you for writing this review of Family Hyundai and Mark. We appreciate your business and are proud to be your Oak Lawn Hyundai Dealer of choice.

 John Koutselas- GM


Frankfort Hyundai buyer is very satisifed with his experience at Family Hyundai

by john j koszulinski (Frankfort, IL) on April 19, 2011
Salesperson: Mark Holder
Department: Sales

I thought my experience at Family Hyundai was very satisfying and mostly hassle free. Overall a very positive experience.


Hazel Crest Hyundai Sonata buyer says Mark was a great person to deal with and the whole process was hassle free

by Linda a Brothers (Hazel Crest, IL) on April 16, 2011
Salesperson: Mark Holder
Department: Sales

Nice person to deal with, hassle free process. Thanks Family Hyundai!

Our reply

Thanks Linda for writing this review of Family Hyundai and Mark. We really appreciate your business and are proud to be your Hazel Crest Hyundai Dealer.


Chicago Hyundai customer is very happy with his purchase and even happier with Family Hyundai

by daniel sotelo (Chicago, IL) on March 26, 2011
Salesperson: Mark Holder
Department: Sales

I was very happy with my purchase and even happier with the way I was treated here at Family Hyundai. Everyone was very helpful and a special thanx to Mark Holder for all of his hard work.


Palos Heights IL Hyundai buyer says I Love Family Hyundai

by Tom & Jean Simcoe (Palos Heights, IL) on March 26, 2011
Salesperson: Mark Holder
Department: Sales

Mark was very pleasant to work with.  No haggling, just straight forward person. Love my Hyundai and Family Hyundai.

 


Lemont IL Hyundai buyer says she had a pleasant experience and is sold on Hyundai

by charles sperlak (Lemont, IL) on March 25, 2011
Salesperson: Mark Holder
Department: Sales

No pressure at all.  Stop in, and was greeted by Mark.  He was very pleasant, and helpful with my request.  Told him we were not buying today, he still took the time to go over the benefits of the vehicle , and why we should buy a Sonata. After doing my research I was sold on Mark, and Family Hyundai. 

 

Our reply

Lemont Hyundai Dealer Family Hyundai, the #1 Chicagoland Hyundai Dealer For A Reason, Come And See Why!


Bolingbrook IL Hyundai customer would refer anyone who is looking for a car to Family Hyundai

by deangelo johnson (Bolingbrook, IL) on March 19, 2011
Salesperson: Mark Holder
Department: Sales

 We were very pleased with Mark, he worked very hard to make this happen. I would refer anyone who is looking for a car to Family Hyundai. A job well done.!Thanks Mark for all your hard work, God bless. Mr. Johnson


CAAAAAAAR

by melanie 21 (Bourbonnais, IL) on January 15, 2011
Salesperson: Mark Holder
Department: Sales

The service here was excellent. All of the people were friendly. I purchased a new car that I am very happy with. WOOO! Props to Mark.

Our reply

Another happy Hyundai customer!  That is what Family Hyundai is all about.  Also, please keep us in mind when your new car needs that first oil change.  Family Hyundai  has a #1 rated Service Department.  We guarantee that you will be pleased with the service you receive. Graham Watson


Orland Park IL Hyundai customer says I had a great time at Family Hyundai

by donatta Cynnther (Orland Park, IL) on January 8, 2011
Salesperson: Mark Holder
Department: Sales

i would like to say i had a great time at family hyundai another time around.....everything worked out for the best......i am very happy.....mark was a great sales person...... i have 2 cars thanks to this guy......thanks luv you much.........

Our reply

Complete customer satisfaction is Family Hyundai's #1 goal.  Reviews like this tell us we are doing our job.  Thank you for both your business and your kind words.  We appreciate your business. Graham Watson


Family Hyundai Tinley Park

by merle stephens (Oak Lawn, IL) on August 28, 2010
Salesperson: Mark Holder
Department: Sales

Prior to visiting this dealership, I was a little hesitant. Once I sat down, it was like talking with old friends and catching up on the years lost between visits. Every question I had was thoroughly answered. Questions that I didn't have were also answered. Mark was the an extremely knowledgeable salesperson, and I would be sure to refer any and all to this dealership. The entire staff, John and Al, were the most friendliest individuals I have ever met. Thanks for making my life a little easier,Chicago Hyundai. Merle Stephens

Our reply

Family Hyundai prides itself on the best customer service. Come back often and remember to visit our service department. Regards, John Koutselas


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